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Trust & Legal
Terms & Conditions
Effective date: 24 October 2026. Last updated: 24 October 2026.
These Terms are an agreement between you and Bugtreat Technologies ("we", "us") for your use of Yazoh (yazoh.io), our website, and our add-ons and plugins (the "Service"). By creating an account, connecting a store or using the Service, you accept these Terms. If you do not accept them, do not use the Service.
1. Who can use Yazoh
- Yazoh is for businesses. You must be at least 18 and able to enter a contract.
- If you sign up for a company, you confirm that you can bind it to these Terms.
2. The Service
- Yazoh connects to your online store and reads data such as products, customers, orders and inventory. It shows a Store Health score, sales, product, customer and inventory insights, and answers questions through AI assistants such as Owner AI and, if you turn it on, Customer AI.
- Yazoh is read-only. It does not change your prices, stock or orders.
- We may add, change or remove features. We will give reasonable notice of changes that materially reduce what you paid for.
3. Your account
- Give accurate information and keep your login details secret. You are responsible for what happens under your account.
- Tell us at once if you suspect unauthorised use.
4. Free add-on and free trial
- The Yazoh add-on or plugin for WooCommerce, CS-Cart and Buildostore is free to install. It connects your store to your Yazoh account. The add-on does not work on its own: it needs a Yazoh account.
- New accounts get a 7-day free trial. No credit card is needed to start.
- When the trial ends, you need to subscribe to a paid Yazoh plan to keep using the Service. We keep your account and synced data for 30 days after the trial ends so you can subscribe. After that, we delete them.
- We may limit trials to one per business.
5. Plans, credits and payment
- Yazoh is sold as a subscription. Plans, limits (stores, products, orders, AI requests, history) and prices are shown on our pricing page at yazoh.io, in the currency shown there.
- Any marketplace listing that shows the add-on as "Free" refers only to installing the add-on. The Yazoh subscription is separate.
- Some features use AI credits or requests. If you reach your plan limit, we may pause those features until the next period, or offer an upgrade or extra credits. We will not charge for extra use without your approval.
- Fees are charged in advance, monthly or annually depending on the plan you choose, and renew automatically until you cancel.
- Fees exclude taxes, which you must pay. We may change prices with at least 30 days' notice before your next renewal.
- Payments are handled by a third-party payment provider. If a payment fails, we may suspend the Service after notice.
6. Cancellation and refunds
- You can cancel at any time from your account. The plan stays active until the end of the paid period.
- Fees already paid are not refundable, except where the law requires or where we charged you in error. If you think you were charged in error, write to support@yazoh.io within 30 days of the charge.
7. Your store and your data
- You keep all rights in your data. You give us a limited right to access, copy, store and process it only to provide the Service to you, as described in our Privacy Policy.
- You confirm that you have the right to connect your store and share its data, including your customers' personal data, and that you will give your customers any notices the law requires.
- You are responsible for the platform accounts (such as WooCommerce, CS-Cart or Buildostore) you connect, and for following those platforms' own terms.
8. Our rights
- We own the Service, including software, design, scores, models and documentation. These Terms give you a right to use it, not to own it.
- You may not copy, resell, reverse engineer or build a competing product from the Service, except where the law lets you.
- If you send us feedback, we may use it without owing you anything.
9. AI output
- AI-generated answers and insights are for information only. They are not financial, legal, tax or professional advice.
- AI can be wrong, incomplete or out of date. Results depend on the quality of your store data, third-party platforms and other factors.
- You are responsible for checking recommendations before you act on them.
10. Third-party services
Yazoh works with services we do not control, such as WooCommerce, CS-Cart, Buildostore, payment providers and AI providers. We are not responsible for them, or for changes they make that affect the Service.
11. Acceptable use
You must follow our Acceptable Use Policy.
12. Availability and support
We work to keep Yazoh available and to fix problems quickly, but we do not promise uninterrupted service. We may pause the Service for maintenance. Support is available at support@yazoh.io, Monday to Friday, 10:00 to 18:00 India Standard Time (IST), excluding public holidays in India. We do not offer a service level agreement (SLA) unless we agree one with you in writing.
13. Suspension and ending
- We may suspend or end your access if you break these Terms, put the Service or other customers at risk, or do not pay, usually after notice where we can.
- You may stop using Yazoh at any time.
- After your account ends, we delete your data as described in our Privacy Policy.
- Sections that should survive, such as those on IP, liability and law, continue to apply.
14. No warranties
The Service is provided "as is" and "as available". To the fullest extent the law allows, we do not give any warranty, including for fitness for a particular purpose, accuracy of insights, or that the Service will be error-free.
15. Limit of liability
To the fullest extent the law allows:
- We are not liable for indirect or consequential losses, lost profit, lost revenue, lost data or business decisions made using the Service.
- Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.
- Nothing in these Terms limits liability that cannot be limited by law.
16. Indemnity
You will cover us against claims and costs arising from your data, your breach of these Terms or the law, or your use of the Service in a way these Terms do not allow.
17. Changes to these Terms
We may update these Terms. We will post the new version with a new date and tell you by email or in the app about important changes. If you keep using the Service after the change, you accept it.
18. Governing law and disputes
These Terms are governed by the laws of India. Courts in Madurai, Tamil Nadu have exclusive jurisdiction, unless the law gives you the right to use your local courts. We prefer to settle problems informally first; please write to support@yazoh.io.
19. General
- These Terms and the policies they link to are the whole agreement between us about the Service.
- If part of these Terms is not enforceable, the rest still applies.
- If we do not enforce a right straight away, we have not given it up.
- You may not transfer these Terms without our consent. We may transfer them as part of a sale of our business.
20. Contact
Bugtreat Technologies, Madurai, Tamil Nadu, India. Email: support@yazoh.io.